Terms and Conditions
Effective Date: January 3, 2025
Welcome to Horizon Hato! By accessing or using our website, horizonhato.com, you agree to comply with and be bound by the following terms and conditions (the “Terms”). Please read these Terms carefully before using our site. If you do not agree to these Terms, please do not use our website or services.
1. Acceptance of Terms
By accessing and using Horizon Hato’s website, you accept and agree to be bound by these Terms and Conditions and our Privacy Policy and Sales Policy. We reserve the right to update or modify these Terms at any time, and such changes will be posted on this page with an updated effective date. Your continued use of the site after any such changes constitutes your acceptance of the new Terms.
2. Eligibility
You must be at least 18 years old or the legal age of majority in your jurisdiction to use our website and make purchases. By using our site, you represent and warrant that you are of legal age and have the capacity to enter into a binding agreement.
3. Use of the Website
Permitted Use: You agree to use our website for lawful purposes only and in a manner consistent with applicable laws and regulations. You may not use our website to violate the rights of others, engage in fraudulent activities, or transmit harmful or illegal content.
Account Creation: To make a purchase or access certain features of our website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Please notify us immediately of any unauthorized use of your account.
4. Product Information and Availability
Product Descriptions: We strive to provide accurate product descriptions, images, and pricing. However, we do not guarantee that the information on our site is complete, accurate, or error-free. In the event of an error, we reserve the right to correct any mistakes and notify you of any changes to your order.
Product Availability: All products listed on our website are subject to availability. In the event that an item is out of stock or unavailable after an order is placed, we will notify you and offer a refund, exchange, or backorder option.
5. Pricing and Payments
Pricing: Prices on our website are listed in USD and are subject to change at any time without notice. Additional charges, such as sales tax and shipping fees, will be added to the total order cost as applicable. All payments must be made in full at the time of purchase.
Accepted Payment Methods: We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.
Billing Information: You agree to provide accurate and complete billing information when making a purchase. We reserve the right to refuse or cancel orders if we suspect fraud or if there are issues with the payment method.
6. Shipping and Delivery
Shipping Methods: We offer various shipping options, including standard and expedited shipping, based on your location. Shipping charges are calculated at checkout.
Order Processing: Orders are typically processed within 1-2 business days. Delivery times will vary depending on your location and the shipping method chosen. Please refer to the estimated delivery times provided at checkout.
Shipping Restrictions: We currently ship to addresses within the United States only. If you are located outside the U.S., please contact us for international shipping information.
7. Returns and Refunds
Return Policy: If you are not satisfied with your purchase, you may return eligible items within 30 days of receipt. Please refer to our Refund and Returns Policy for complete details on how to initiate a return or exchange.
Damaged or Defective Products: If you receive a damaged or defective product, please contact us within 7 days of delivery for a refund or replacement. We may ask for photos of the damage to facilitate the return process.
8. Intellectual Property
Ownership: All content on the website, including text, images, logos, graphics, and trademarks, is the property of Horizon Hato or its licensors and is protected by intellectual property laws. You may not use, copy, or distribute any content from the website without our prior written consent.
User Content: If you submit any content, including reviews or feedback, to the website, you grant Horizon Hato a non-exclusive, royalty-free, worldwide license to use, modify, and distribute that content for marketing or promotional purposes.
9. Limitation of Liability
To the fullest extent permitted by law, Horizon Hato is not liable for any indirect, incidental, consequential, or punitive damages arising from the use of our website or the purchase of our products. Our total liability is limited to the amount you paid for the products in question.
10. Indemnification
You agree to indemnify and hold harmless Horizon Hato, its affiliates, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use of the website or violation of these Terms and Conditions.
11. Termination
We reserve the right to suspend or terminate your access to the website at any time, without notice, if we believe you have violated these Terms or engaged in any illegal or harmful conduct.
12. Third-Party Links
Our website may contain links to third-party websites that are not owned or controlled by Horizon Hato. We are not responsible for the content, privacy practices, or terms of service of these external sites. We encourage you to review the terms and policies of any third-party websites you visit.
13. Privacy and Security
We take your privacy seriously. Please refer to our Privacy Policy to learn how we collect, use, and protect your personal information.
14. Governing Law
These Terms and Conditions are governed by the laws of the state of Michigan, USA, without regard to its conflict of law principles. Any disputes arising from these Terms will be resolved in the courts located in Michigan.
15. Changes to These Terms
We reserve the right to modify or update these Terms at any time. Changes will be posted on this page, and the updated effective date will be indicated at the top. We encourage you to review these Terms periodically to stay informed of any changes.
16. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us:
- Email: info@horizonhato.com
- Phone: (586) 992-2391
- Address: 54212 Black Cherry Ln, Utica, Michigan
By using our website or making a purchase from Horizon Hato, you agree to be bound by these Terms and Conditions. Thank you for choosing Horizon Hato!