Privacy Policy

Effective Date: January 3, 2025

At Horizon Hato, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, horizonhato.com, or make purchases from us. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect information in several ways when you visit our site or make a purchase:

  • Personal Information: When you make a purchase or sign up for our newsletter, we collect your name, email address, phone number, shipping address, and payment information.
  • Non-Personal Information: We also collect non-personal data such as your IP address, browser type, device information, and browsing behavior on our website. This helps us improve our site’s functionality and user experience.

2. How We Use Your Information

The information we collect is used to provide and improve our services, including:

  • Order Processing: To process and deliver your orders, send confirmations, and handle returns or exchanges.
  • Communication: To respond to inquiries, provide customer support, or notify you about updates, promotions, or special offers (with your consent).
  • Website Improvements: To enhance user experience and optimize site performance based on browsing patterns and preferences.
  • Security: To protect against fraudulent transactions and ensure the security of our services and systems.

3. How We Protect Your Information

We implement a variety of security measures to ensure your personal data is safe. This includes:

  • Encryption: We use encryption (SSL) to protect sensitive payment information during transactions.
  • Secure Servers: Our website is hosted on secure servers, and we follow industry-standard security protocols to protect your information from unauthorized access or misuse.

4. Sharing Your Information

We will not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third-party service providers who assist us in operating our website, processing payments, or delivering services (e.g., shipping carriers). These providers are obligated to keep your information confidential and only use it for the purposes we’ve outlined.

We may also disclose your information if required by law or to protect our rights, property, or safety, or that of others.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience on our site. Cookies help us remember your preferences, improve functionality, and analyze traffic patterns. You can control cookie settings through your browser; however, disabling cookies may affect your ability to fully use some features of our website.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: You can request access to the personal information we hold about you and ask us to update or correct any inaccuracies.
  • Opt-Out of Marketing Communications: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
  • Deletion: You may request the deletion of your personal data, subject to certain legal exceptions.

7. Third-Party Links

Our website may contain links to third-party websites. These sites have their own privacy policies, which we encourage you to review. We are not responsible for the content or privacy practices of these external sites.

8. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately, and we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal data, please contact us:

By using our website, you agree to the terms and conditions of this Privacy Policy. Thank you for trusting Horizon Hato with your personal information.